Terms & Conditions



By making an order for Goods or Services, the Customer acknowledges and agrees that:

(a) all Goods and Services are provided subject to, and will be governed by, these Terms;

(b) these Terms will apply to the exclusion of any other terms and conditions that may appear on any purchase order or other document of the Customer from time to time;

(c) any special terms specified by Filtercorp in any order, quote or other written document will prevail over these Terms to the extent of any inconsistency.

In these Terms:

  • “Filtercorp” means Filtercorp International Limited;

  • “Force Majeure” means inability to obtain supplies or labour, industrial disputes, delays, act of God, fire, flood, storm, adverse weather conditions, or other matters beyond Filtercorp’s reasonable control;

  • “Goods” means all products or other goods that Filtercorp may agree to supply to the Customer from time to time;

  • “PPSA” means the Personal Property Securities Act 1999 (including any amendments to that legislation);

  • “Services” means all services that Filtercorp may agree to supply to the Customer from time to time (including any designs, drawings, specifications or plans created or prepared by Filtercorp (or by a third party engaged by Filtercorp);

  • “Terms” means these Standard Terms of Trade (NZ Sales), together with any special conditions specified by Filtercorp in any order, quotation, contract note or any other written document; and

  • “Working Day” means a day other than a Saturday or Sunday, or a statutory public holiday in Auckland, New Zealand.


No quotation for Goods and/or Services given by Filtercorp will be valid unless the Customer accepts it by placing an order for the relevant Goods and Services within 10 Working Days from the date it is given, unless otherwise agreed in writing by Filtercorp.  All quotations are exclusive of freight and insurance charges, unless otherwise specified in the quotation. Filtercorp may withdraw or modify any quotation given by it at any time before acceptance by the Customer.  No quotation will be binding on Filtercorp if such quotation was given based on incomplete, inaccurate or misleading information provided by the Customer.


(a) The prices for the Goods and Services will be the prices as specified in a binding quotation and Filtercorp may require a deposit as a condition of accepting the Customer's order. If no binding quotation is in place, the prices will be as notified by Filtercorp to the Customer from time to time in writing.

(b) All prices are in New Zealand dollars unless otherwise specified. 

(c) Filtercorp reserves the right to vary the price for the Goods or Services at any time by giving written notice to the Customer, to reflect changes in exchange rates, materials, delivery, freight costs, costs of labour, or other costs incurred by Filtercorp that are outside of its control. 

(d) Pricing errors may be corrected at any time.


(a) The Customer will place orders for the Goods and/or Services with Filtercorp. Each order will be in writing, will be in a format approved by Filtercorp, will be sent by facsimile, email or other electronic means approved by Filtercorp and will specify:

(i) the date of the order;

(ii) the volume and type of Goods and/or Services ordered; and

(iii) the address for delivery in New Zealand.

(b) Any verbal order for Goods and/or Services received from a Customer will be at the Customer’s risk.

(c) Filtercorp is not obliged to accept any order received from the Customer and may refuse to do so without being obliged to state a reason.  Filtercorp may, without any liability on Filtercorp’s part, cancel any order for Goods and/or Services before delivery of the Goods or performance of the Services.

On the placing of an order for the Goods by the Customer with Filtercorp, a binding contract to supply such Goods will exist, and the Customer may not cancel such order without Filtercorp’s written consent.

Unless otherwise specified by Filtercorp in writing, the terms of payment for the Goods will be as follows:

(a) Filtercorp will issue an invoice to the Customer for the Goods on or about the date of delivery; and

(b) the Customer must pay the invoiced price in full by no later than 20th day following the month of issue of such invoice.


All sums due to Filtercorp under these Terms:

(a) are exclusive of any GST, sales tax or value added tax which, where applicable, will be payable by the Customer to Filtercorp in addition on the rendering by Filtercorp of an appropriate tax invoice;

(b) will be paid in New Zealand dollars to the credit of a bank account to be designated in writing by Filtercorp unless otherwise agreed by Filtercorp; and

(c) will be paid in cleared funds without deduction or set-off of any kind and by the due date, failing which:

(i) Filtercorp may charge interest on any outstanding amount on a daily basis at an annual rate equivalent to the rate being Filtercorp’s banker’s standard annual interest rate for commercial overdrafts plus 5%, from the due date until the date of actual payment; and

(ii) if Filtercorp incurs any costs or expenses by reason of the Customer’s failure to pay any amount required to be paid by it to Filtercorp by the due date, the Customer will reimburse Filtercorp for all costs and expenses that Filtercorp incurs in connection with any actions or proceedings for recovery of such amounts, including all reasonable accounting costs, legal costs (on a solicitor and own client basis), court costs and debt collection costs.


Unless otherwise specified by Filtercorp in writing:

(a) Filtercorp will deliver the Goods to the address for delivery in New Zealand specified in the Customer’s order.  The Customer will pay all freight and insurance costs associated with such delivery, unless the parties have agreed in writing that Filtercorp will pay such costs. 

(b) Any delivery times given by Filtercorp will be estimates only, and Filtercorp will not be liable to the Customer for any delay in the delivery of the Goods or performance of Services.  For the avoidance of doubt, time for delivery of the Goods will not be of the essence.

(c) In the event of any delay by the Customer in taking delivery of the Goods, Filtercorp will be entitled to charge the Customer for its reasonable costs incurred in storing the Goods.


In the event of an alleged shortfall in any Goods delivered, the Customer will submit a written claim to Filtercorp within seven of the date of receipt by the Customer.  In the absence of such a written claim from the Customer, the Goods will be deemed to have been supplied in accordance with these Terms. In no event will the Customer be entitled to refuse to accept any order by reason only of a shortfall.


Filtercorp will not be liable for any failure to perform its obligations under these Terms due to an event of Force Majeure.  Filtercorp may cancel an order if the cost to Filtercorp of supplying any Goods and/or Services is increased materially as a result of such Force Majeure and the parties cannot agree on how the additional cost is to be borne.


Risk in the Goods will pass to the Customer once they are delivered to the Customer. However, title in the Goods will not pass to the Customer until such time as all Goods supplied to the Customer by Filtercorp have been paid for in full.  Until such title passes:

(a) the Customer will keep the Goods clearly labelled as the Goods of Filtercorp in a separate part of the Customer’s premises;

(b) the Customer will only sell or dispose of the Goods in the ordinary course of the Customer’s business and will hold the proceeds of such sale or disposal in a separate account on trust for Filtercorp; and

(c) Filtercorp may at any time require the Goods to be returned to it at the Customer’s cost, and will be entitled to enter the premises of the Customer or any other place where the Goods are situated at any time in order to take possession of them, and the Customer will indemnify Filtercorp against any claim or demand that may be brought in relation to such entry and taking of possession.

13. PPSA

(a) The Customer grants Filtercorp a security interest in all Goods from time to time supplied by Filtercorp to the Customer, and all the Customer's present and future rights in relation to those Goods and all proceeds, as security for the payment of all amounts the Customer may from time to time owe Filtercorp, and the performance of the Customer's obligations to Filtercorp, under these Terms or any other agreement or arrangement between them ("Security Interest").

(b) The Customer will:

(i) sign all documents and provide all information Filtercorp requires to register a financing statement or financing change statement on the Personal Property Securities Register (PPSR);

(ii) indemnify, and upon demand reimburse, Filtercorp for all expenses incurred in registering a financing statement or financing change statement on the PPSR, or releasing any Goods charged; and

(iii) give Filtercorp at least 14 Working Days prior written notice if it wishes to change its name.

(c) The Customer will protect Filtercorp's interests in the Goods.  In particular, the Customer will:

put in place appropriate security precautions to protect the Goods from loss, damage and destruction, including arranging suitable insurance;


(a) The Customer acknowledges that Filtercorp owns or is the licensee of various intellectual property rights in or to some or all of the Goods (“Intellectual Property Rights”). The Customer agrees not to claim any right, title or interest in or to the Intellectual Property Rights, nor to copy, reproduce, or reverse engineer any Goods the subject of any such Intellectual Property Rights, without Filtercorp’s prior written consent.

(b) Copyright in all drawings, designs, specifications and plans created or prepared by Filtercorp for the Customer will remain with Filtercorp.



Filtercorp warrants that all Goods supplied to the Customer will, for the applicable warranty period from the date of delivery notified by Filtercorp to the Customer in writing, be of merchantable quality and free from manufacturing defects (unless expressly stated otherwise by Filtercorp). If no such warranty period is notified, the warranty period will be 12 months.


No warranty is given for Goods that are rendered not of merchantable quality or not free from manufacturing defects, as a result of any of the following:

(a) use, installation, modification or alteration of the Goods other than as recommended or authorised in writing by Filtercorp;

(b) improper storage of the Goods by the Customer, its employees or contractors;

(c) damage or defects caused by fire or excessive heat; or

(d) physical damage caused to the Goods following delivery.



Any attempt by any person to repair any Goods without the prior written authorisation of Filtercorp will invalidate the warranties in clause 15.


The Customer’s sole remedy against Filtercorp for any Goods that do not comply with the warranties in clause 15 will be (at the option and cost of Filtercorp) for Filtercorp to repair or replace such Goods, or give to the Customer a full credit or refund for such defective Goods provided that:

(a) if requested by Filtercorp, the Customer first returns the defective Goods to Filtercorp to be examined, and gives Filtercorp the opportunity to investigate the alleged defect; and

(b) the Customer must notify Filtercorp in writing of the relevant defect within the applicable warranty period for the Goods notified by Filtercorp to the Customer in writing, and no later than seven days following the date the Customer first became aware of the defect.



The Customer agrees and acknowledges that the Goods are supplied to it for business purposes only.



The Customer acknowledges that except as expressly provided in these Conditions, Filtercorp gives no warranties in relation to the Goods, either express or implied, including but not limited to any implied warranties relating to quality, fitness for any particular purpose or ability to achieve a particular result. All statements, technical information and recommendations about the Goods are believed to be reliable, but do not constitute a guarantee or warranty.


In no event will Filtercorp be liable (whether in contract, tort, negligence or in any other way) to the Customer for:

(a) loss of revenue or profit, loss of anticipated savings, loss of goodwill or opportunity, loss of production, loss or corruption of data or wasted management or staff time; or

(b) loss, damage, cost or expense of any kind whatsoever that is indirect, consequential, or of a special nature, arising directly or indirectly from any Goods supplied by Filtercorp to the Customer, even if Filtercorp had been advised of the possibility of such damages, and even if such loss, damage, cost or expense was reasonably foreseeable by it.


In no event will Filtercorp’s total liability under any claim of whatever nature arising directly or indirectly from the Goods supplied by Filtercorp to the Customer exceed the price paid by the Customer for the specific Goods to which the relevant claim relates.


None of the exclusions or limitations set out in these Conditions will have the effect of limiting or excluding any form of liability where such liability cannot be so limited or excluded under applicable law.


The Customer will indemnify Filtercorp from and against any and all liability, loss, damage and expense incurred by Filtercorp arising out of or attributable to the Goods following the date of delivery (including, in particular, use of the Goods by any person), except where such liability, loss, damage and expense arose as a result of breach by Filtercorp of any of its warranties or other obligations under these Conditions.



(a) If a dispute arises under these Conditions, the parties will attempt to resolve the dispute using the dispute resolution process set out below.


(b) Either party can initiate the dispute resolution process by giving written notice of the dispute to the other party (“Dispute Notice”). Upon the other party receiving the Dispute Notice, the parties will work together in good faith to resolve the dispute. Pending resolution of the dispute each party will, to the extent it is able, will continue to perform its obligations under these Conditions.


(c) If the parties cannot resolve the dispute by negotiation within 20 days following the date of delivery of the Dispute Notice, then either party may, by written notice to the other party (“Mediation Notice”), require the dispute to be submitted to mediation in New Zealand in accordance with the provisions of the then current LEADR New Zealand Incorporated Standard Mediation Agreement (“Mediation”).


(d) The Mediation will be conducted by a mediator and at a fee agreed by the parties. If the parties fail to agree such matters within 20 days following the date of delivery of the Mediation Notice, the Chair for the time being of LEADR New Zealand Incorporated will select the mediator and determine the mediator’s fee. The parties will share equally the cost of the mediator’s fee.


(e) If the parties cannot resolve the dispute within 20 days after commencement of the Mediation, the dispute will, if either party elects (by written notice to the other party), be determined by arbitration by one arbitrator under the Arbitration Act 1996 (NZ).


(f) Nothing in this clause 25 will prevent either party, at any time, from seeking any urgent interlocutory relief from a court of competent jurisdiction in relation to any matter that arises under these Conditions.


(a) These Conditions embody the entire agreement of the parties in relation to the subject matter of these Conditions and supersede all prior understandings, communications and representations between the parties, whether oral or written.


(b) The Customer may not assign, transfer, sub-license or sub-contract any of its rights or obligations under these Conditions, without first obtaining the written consent of Filtercorp.


(c) No amendment to these Conditions will be effective unless in writing and signed by an authorised representative of Filtercorp.


(d) These Conditions will be governed by the laws of New Zealand and will be subject to the non-exclusive jurisdiction of the New Zealand courts.